Listen. Ask what helps. Say, “Want me to sit with you as you call?” Offer one...

https://wiki-dale.win/index.php/What_Are_Simple_Steps_to_Turn_Worry_Into_Actual_Help%3F

Listen. Ask what helps. Say, “Want me to sit with you as you call?” Offer one small step, like help calling a clinic. Set kind limits on your time. Check in again. Support can take more than one conversation