Listen without rushing to fix things, then ask what would help today. Offer one...

https://louissimpressivechat.quantlynix.com/posts/how-do-i-talk-about-confidentiality-in-treatment-without-freaking-them-out

Listen without rushing to fix things, then ask what would help today. Offer one practical step, like making a call together. Try saying - I am here, and we can take this one step at a time. Keep your boundaries clear