Voice AI can sometimes give wrong answers, but catching those errors early...

https://wiki-velo.win/index.php/What_Is_Severity-Weighted_Failure_Rate_for_Voice_Agents%3F

Voice AI can sometimes give wrong answers, but catching those errors early saves frustration. One practical step: have the system read back order IDs to shoppers before finalizing. Another is to confirm info only when the API returns a success response