Voice AI sometimes gives wrong answers because it mishears or guesses too much....

https://www.adirs-bookmarks.win/voice-ai-can-get-answers-wrong-when-it-misunderstands-requests-or-pulls

Voice AI sometimes gives wrong answers because it mishears or guesses too much. A practical way to catch errors early is using readbacks—for example, having the system repeat back order IDs before finalizing them