What's Holding Back the crm Industry?

https://ace-wiki.win/index.php?title=The_Most_Common_crm_tools_Debate_Isn't_as_Black_and_White_as_You_Might_Think

Customer Relationship Management (CRM) is an essential tool for businesses of all sizes to effectively manage and nurture relationships with customers. A CRM system serves as a centralized hub where businesses